Advice and answers from the UtilityOn Team

Release notes

Learn about our new features, enhancements, bug fixes and other updates

Permit number and comments now in meter request form

Provide extra information upfront to save time and hassle later on

New "checkout style" meter request form

March 31st, 2023

New feature: Archive your completed sites

March 23rd, 2023

Improved layout on mobile devices

January 30th, 2023

Our new "Tell a friend" feature rewards both you and other TX builders you think could benefit from our service

January 25th, 2023

We now place connections "On Hold" when there is an issue preventing the meter from progressing any further.

January 17th, 2023

Simpler email notifications with a fresh new look

December 22nd, 2022

New notification controls & Utility auto-select

December 19th, 2022

Now you can define the type of service line when requesting a new meter

December 2nd, 2022

New feature: transfer reminder when closing account

December 1st, 2022

Improved tracking of scheduled and energized dates

November 7th, 2022

New-look connections list and detail view, both with simple color-coded status tags to track progress at a glance

October 28th, 2022

New Admin section with multiple new features to help manage your companies and their members more easily.

September 9th, 2022

Document upload notifications & site address improvement

August 16th, 2022

Improved search plus new "re-request" feature

August 12th, 2022

Assorted minor app enhancements

May 27th, 2022

Social logins now supported

June 5th, 2022

In-app QuickTour launched for new users

June 22nd, 2022

Enhancements to new connection form and navigation sidebar

April 19th, 2022

Huge update to our UI (user interface) just released!

April 07, 2022

Announcing our new online help center!

May 6th, 2022

Dashboard rows, status emails and messages tab

May 7th, 2022

Improved iconography for new connection requests

May 9th, 2022

Enhanced in-app messaging

May 11th, 2022

New feature: document uploads

May 20th, 2022

Updates to company registration and admin system

July 25th, 2022