Advice and answers from the UtilityOn Team

How do I choose which email notifications I receive?

Simply go to the Admin section and look in the "Preferences" tab

WP
Written by Warren Prasek
Published 1 year ago, updated 1 year ago

When you join UtilityOn, by default you receive status update emails for all connections in your company.

This means you always know how every temporary or permanent meter is progressing... from ESI-ID requested, to Issued, Scheduled, Energized, and beyond.

If you only care about the connections you personally requested or have interacted with, you can easily change your notification preferences:

  1. Click the Adminlink in the blue navigation column
    -

  2. Open the new Preferences tab
    -

  3. Select what you'd like to be notified about:

    1. All connections for the companies you belong to; or

    2. Only those you request (or are subscribed to)

You are automatically subscribed to a connection when you take action on it... eg. sending a message, uploading a document, or requesting service.